Absolutely! Every piece is lovingly handcrafted by our skilled artisans.

We carefully choose materials like freshwater pearls, natural stones, silver, and gold-plated stainless steel to create pieces that are long-lasting.

Yes! Most of our jewelry is made with hypoallergenic metals like silver or gold-plated options.

Our jewelry is made to last, but we don’t recommend wearing gold-plated pieces during workouts, swimming or showering. Chlorine, saltwater, sweat, and moisture can affect the finish and longevity of the piece over time, even with durable metals. For the longest wear, it's best to remove your jewelry before any activity involving water or excessive perspiration. **Please refer to our wear & care instructions on how to take care of your jewelry.

Yes! Once your order ships, we’ll send you a tracking number via email.

Unfortunately, we do not offer Cash on Delivery (COD). All orders are processed once payment has been made.

Just browse our collections, add your favorites to your cart, and checkout—it’s that easy! Don't forget to send us a screenshot of your proof of payment to our email or instagram account.

Yes, we ship worldwide! Shipping fees and delivery times depend on where you are. If you’re ordering from overseas, please send us an email so we can assist you with shipping options and provide more details.

No, we currently don’t offer same-day delivery or accept rush orders.

For local shipping, we usually process orders in 1-2 business days. Delivery times for standard shipping vary. For Luzon and Metro Manila: Typically 1-2 business days For Visayas and Mindanao: Typically 2-5 business days For international shipping, we process within 3-5 business days. Delivery time vary depending on the country.

We don’t accept returns for change of mind due to hygiene reasons. If your item arrives damaged or there’s an issue, we’re happy to offer a return or exchange. Just make sure the item is unworn and in its original condition. We also provide free repairs and cleaning for our vermeil and silver jewelry.

Email us at love.aritos@gmail.com with your order number and details, we’ll take it from there!

Wear Tips: Put on your jewelry last, after applying lotions, perfume, makeup, or hairspray. Remove jewelry before showering, swimming, or working out to avoid exposure to water, sweat, and chemicals. Avoid contact with cleaning products, chlorine, and saltwater, which can wear down the gold layer. Storage: Store your pieces in a dry, airtight container, such as a ziplock bag or jewelry box. Keep each piece separate to prevent tangling and scratching. Cleaning: For plain silver: Use a soft polishing cloth specifically designed for silver to gently clean the surface. For vermeil (gold-coated silver): Wipe with a dry, soft cloth only—avoid silver polish, which can strip the gold layer. Never soak silver vermeil jewelry in water or cleaning solutions. Note on Gold Plating: Gold-plated jewelry naturally fades over time, especially with frequent wear. Proper care can significantly extend the life and shine of your piece. About Silver Jewelry: Sterling and 952 silver may naturally tarnish over time due to oxidation. This is normal and can be gently cleaned. With mindful care, your silver jewelry will develop a beautiful, lasting patina that reflects its journey with you.

Yes! We customize jewelry in silver, 14K, and 18K gold. Designs may vary based on feasibility, so send us a photo, and we’ll discuss the details with you.

Feel free to reach out via email at love.aritos@gmail.com or use the Contact page on our site. We’re happy to help with anything!